Sunrise Mart Returns & Refunds
At Sunrise Mart, we prioritize the freshness of your groceries and offer a hassle-free return policy for any products that do not meet our quality standards. Due to the perishable nature of food, please initiate your return request within 24 hours of delivery.
Return Process
- 1.Inspect Your Order
Thoroughly check your delivery for any damaged, expired, or incorrect food items immediately upon arrival.
- 2.Contact Support
Email our support team or use the mobile app to submit a return request along with clear photos of the items in question.
- 3.Verification Process
Our quality assurance team will review your request and photos to approve the refund or replacement within 2 business days.
- 4.Receive Refund
Once approved, a credit will be applied to your original payment method or issued as Sunrise Mart store credit.